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FREQUENT ASKED QUESTIONS

WE ANSWER YOUR QUESTIONS

How does the DNA Connect messaging service work?

In your private account, in the DNA Connect section,your genetic family appears and, from there, you can send a message selecting the person in question. In turn, when your relatives contact you via DNA Connect, you will receive an email notifying you. This chat will be exclusively for the conversation participants, complying with the highest standards of security and privacy.

You will also receive an email when you have new relatives in the application.