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FREQUENT ASKED QUESTIONS

WE ANSWER YOUR QUESTIONS

I am not a tellmeGen customer but I have uploaded my Raw Data, can I still participate in DNA Connect?

Yes, by entering your Raw DNA Data and passing our quality controls, if it is valid for analysis, it will be used in the DNA Connect process and you will be able to see your relatives in your user interface.

When your relatives contact you via DNA Connect, you will receive an email notifying you. You will also receive an email when we detect new relatives of yours in our database.