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FREQUENT ASKED QUESTIONS

WE ANSWER YOUR QUESTIONS

How does DNA Connect work?

When you agree to participate in DNA Connect, a section called “DNA Connect” appears in your private account, where you can find the list of your relatives. It also allows you to apply filters based on relationship, first name, last name, sex at birth and country.

To chat, you only have to select the person you want to contact and immediately a chat will open where you can send your message.

When you have new relatives in our database, you will receive an email from the application informing you. In turn, when your relatives contact you via DNA Connect, you will receive an email notifying you.