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FREQUENT ASKED QUESTIONS

WE ANSWER YOUR QUESTIONS

I am not a tellmeGen customer but I have uploaded my RAW data, can I know my maternal haplogroup?

Yes, even if you are not our user and have not purchased our kits, you can find out your maternal haplogroup by uploading your Raw Data.

However, the free versions only provide access to ancestry, that is, the percentages of populations present in your DNA. To view the haplogroups, you must purchase one of the two paid products (both allow access to this information).

Additionally, your Raw Data must be compatible with us and meet a series of conditions that you can see at the following link.