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FREQUENT ASKED QUESTIONS

RESOLVE YOUR QUESTIONS

I have uploaded my genetic Raw Data file, how long does it take to see my results?  

Normally the process of adaptation, quality control and estimation of results takes between 24-48 hours. However, if additional controls are required, it can take up to 3 calendar days. After this time you will have your results ready to be able to select the desired items or, failing that, to obtain the plan Raw Data Advanced plan to see the full results.