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FREQUENT ASKED QUESTIONS

RESOLVE YOUR QUESTIONS

I have purchased a paid Raw Data product, but my file is not compatible with tellmeGen. What should I do?  

In case your file is not compatible with tellmeGen but you have already purchased the payment plan, please contact us via e-mail at [email protected] with the following information:

  • Your name
  • Your order number

Within 24-48 hours we will refund the amount through the same payment method.