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FREQUENT ASKED QUESTIONS

Before you buy

QUESTIONS ABOUT PRODUCTS

What is the difference between the Advanced DNA kit and the Starter DNA kit?
Who can use this kit?
Can the test be given to a child (or to a baby)?
Can I take the test anonymously?
Can I give away tellmeGen’s personal genetic test?

QUESTIONS ABOUT PRICES

How much does the tellmeGen DNA test cost and what does it include? What payment methods can I use?
What is included in the DNA Test?
Where can I buy the test kit?
How do I use my discount coupon?

QUESTIONS ABOUT SHIPPING THE PRODUCT

Can I take the DNA test from any country? To which countries is the kit sent?
What kit shipping options are available?
Can I request deliveries to multiple addresses?

HOW TELLMEGEN WORKS

What can I learn from tellmeGen?
How is the test done?
How many diseases does the tellmeGen DNA test analyze?
What other services does tellmegen offer?
Would the tellmeGen DNA test be valid as proof of parentage?

TECHNOLOGY AND GENETICS

What technology does tellmeGen use? How is my DNA genotyped?
What is genetic counseling?
What is genetic predisposition?
What is a genetic polymorphism or SNP?
Difference between DNA genotyping and sequencing
What is DNA and nucleotides?

Genetic test and results

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tellmeGen

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Frequently Asked Questions

"The goal of the tellmeGen DNA test is for everyone to have access to their genetic information from anywhere in the world with an internet-connected device to share with their doctor".

TellmeGen medical team

[email protected]

Calle Arquitecto Mora, 5 - 4
46010 / Valencia / Spain

(+34) 960 090 596

7:00 am - 10:00 pm

[email protected]

Oaks Rd, Murrieta, CA 92562
40960 / California / US

(+1) 800 310 5131

01:00 am (ET) - 4:00 pm (ET)

[email protected]

275 Deansgate, M41 4EH
Manchester
United Kingdom

6:00 am - 9:00 pm

[email protected]

Nordstrasse 5
99427 / Weimar
Germany

7:00 am - 10:00 pm

[email protected]

Via L. Negrelli 15
39100 / Bolzano
Italy

7:00 am - 10:00 pm

[email protected]

Sierra de la Cuchilla
Lomas 4a sección
78216 San Luis Potosí / SLP

[email protected]

Av. Angelica, 2071 - Conj. 117 -
Consolação
- CEP 01227-200 - São Paulo – SP

08.00 am - 06.00 pm

[email protected]

Av. Primavera 1433 y/o cuajone
196 dpto 403
Santiago de Surco / Lima /
Peru

983 334 185

[email protected]

Panamá Pacifico, River Valley
Panamá Oeste Arraijan
Panama City

[email protected]

Calle 56 # 20-31
Barrio Galerias
110111 Bogotá
Colombia

[email protected]

Dostyk 46
050000 / Almaty /
Kazakhstan

+77013107798

[email protected]

Shangchiri Reimichon
Flat 414, Masaken 02 Al Warqa 1,
Dubai
United Arab Emirates

+971 56 417 9259

[email protected]

Ahmad Khaled
Villa Number 8
Abo Arafa Street
Fayha District
Riyadh
Saudi Arabia

+966 54 049 0444

Give from the heart, give the gift of quality of life -15% on all DNA tests Only until February 14th

-15% on all DNA tests Only until February 14th