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FREQUENT ASKED QUESTIONS

RESOLVE YOUR QUESTIONS

How is the test performed?

Step 1: Request your test through our website by clicking on the BUY button.

Step 2: Register your kit: Once you receive your kit, the first thing you must do is click on the CREATE ACCOUNT button and register the code that appears on the reservoir (the tube where you must deposit your sample).

Step 3: Deposit your sample: With your kit registered, it is time to collect your saliva sample. To do this, fill the tube until saliva (not bubbles) exceeds the fill mark, and remember not to smoke, drink or chew gum for 30 minutes before collecting the sample.

  • Back to the lab: Follow the instructions on the box to make the shipment, prepare the shipment and take it to the nearest courier office.
  • Receive your results: Within 30 to 45 days (4 – 6 weeks) you will receive an email informing you that your results are now available in your private account.