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FREQUENT ASKED QUESTIONS

WE ANSWER YOUR QUESTIONS

How is the test performed?

Step 1: Request your test through our website by clicking on the BUY button.

Step 2: Register your kit: Once you receive your kit, the first thing you must do is click on the CREATE ACCOUNT button and register the code that appears on the reservoir (the tube where you must deposit your sample).

Step 3: Deposit your sample: With your kit registered, it is time to collect your saliva sample. To do this, swab the inside of your mouth, rubbing your cheeks, and remember not to smoke, drink or chew gum for 30 minutes before collecting your sample.

  • Return it to the laboratory. After following the instructions on the box, put the sample in the bag and take it to the courier service you have been instructed to send by email..
  • Receive your results: Within 30 to 45 days (4 – 6 weeks) you will receive an email informing you that your results are now available in your private account.