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FREQUENT ASKED QUESTIONS

RESOLVE YOUR QUESTIONS

Can I request deliveries to multiple addresses?

When you order more than one genetic test* on the website, you are only allowed to enter one shipping address. However, you can send an email to [email protected] indicating the order number and indicating where you want each kit to be sent. In addition to this, on the order summary screen, there is a specific section for comments. There you can indicate that you have sent an email with the different shipping addresses you want.

*If more than one genetic test is purchased with the duo or family pack offers, the pack must be sent to the same address. The shipping option to several addresses has to be with the purchase of individual kits.