tellmegen logo

FAQ

WE ANSWER YOUR QUESTIONS

What does the ULTRA WGS (30x) kit contain?

  • Instruction booklet with the kit code for registration (also accessible via QR code).
  • Collection kit: one swab for sample collection and a drying pouch that serves as a receptacle.
  • Envelope and shipping bag to return the sample free of charge from the same country of purchase. You will receive the return label by email to print it. If you cannot print it, please contact our support team to find an alternative.