How do I get my money back?

To request a return, please notify us of your desire to return a product via an email to [email protected].

For the refund, it will be made through the same payment method used for the initial order.

The process will be faster if the items are returned in their original packaging, and if possible, in the same box in which they were sent. A confirmation email will inform you of the receipt of your package and the processing of your order.

For more information about the processes of returns, exchanges, and replacements of products, consult the return policy by clicking on the link.