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FREQUENT ASKED QUESTIONS

WE ANSWER YOUR QUESTIONS

What’s in a tellmeGen kit?

Both the Starter and Advanced kits contain the same items inside their box:

  • A booklet with instructions, which are obtained by scanning the QR code, so you know what steps to follow at all times. Inside the booklet, you will also find the code of your kit, which you will need to enter during registration.
  • Two swabs to collect saliva from the sides of the mouth, one for each side.
  • A tube with preservative liquid, into which you must insert the swabs once they have the saliva sample.
  • A shipping bag to insert the DNA kit and send it back to the laboratory for free. You will need to print and stick on it the label that we will send you by email.

That is the content of each individual box. The Duo and Family kits contain a single box with 4 or 6 swabs and 2 or 3 tubes respectively.