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FREQUENT ASKED QUESTIONS

RESOLVE YOUR QUESTIONS

How can I create an account?

Creating an account is a very simple process. You have to click on CREATE ACCOUNT button located on the top right of www.tellmegen.com. It is very important that you select the option USER and fill in the required fields with an asterisk. These fields are mandatory for the calculation of the probabilities of complex diseases.

When you have completed the form, an email will be sent to the associated email address for you to activate the account. Please check your spam or junk mail folder. You must activate the account to be able to access it later.

When your account is created you will receive notifications about the status of your sample or when your results will be available, as well as updates to your account.