How can I register a kit for a child? Can I register it with an adult account?
A kit for a child is registered in the same way as an DNA kit. Each kit must have an associated account, no two kits can be registered on the same account, even if one kit is for an adult and one is for a child.
Once a child kit account has been created, documentation must be attached verifying that the person registering is the parent or legal guardian. In order to do so, it is necessary to provide an identification document of the child and another one of the people registering him/her. The identification documents must include the child’s name and surname, and the name and surname of the parent or guardian. No identification numbers (the number of the passport or identity card) are required.
Once tellmeGen’s legal department reviews the documentation provided, the account is active.