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FREQUENT ASKED QUESTIONS

RESOLVE YOUR QUESTIONS

Where is the alphanumeric code required for kit registration?

The alphanumeric code or your barcode kit needed for registration is located on the saliva collection tube and on the back of the instructions in the kit.

It is important to keep the instructions, so you do not lose the kit code, as well as create an account and register the kit before sending the sample to the lab.

Once the account is created, you will be able to view your kit code at the top right of your private area screen.