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FREQUENT ASKED QUESTIONS

WE ANSWER YOUR QUESTIONS

What is the General Data Protection Regulation (GDPR) and how does it apply to tellmeGen?

The GDPR is the general data protection regulation of the European Union. It came into force in May 2016 and is mandatory for all companies in the European Union since May 25, 2018. This regulation gives citizens greater control and security over their personal information in the world 2.0. The RGPD extends their rights to decide how they want their data to be treated and how they want to receive information from companies.

At tellmeGen, in compliance with the provisions of Organic Law 3/2018 of 5 December on Data Protection and Guarantee of Digital Rights, Regulation (EU) 2016/679 of the European Parliament and of the Council of 27 April 2016 (RGPD) and Law 34/2002, of 11 July, on Information Society Services and Electronic Commerce (LSSICE or LSSI), the user is informed that:

The personal information that may be requested from the user in the different forms on this website will never be used for purposes other than those defined in this policy.

The personal information requested will always be the minimum necessary to provide the service and, unless expressly authorized by the user or legal obligation, will not be transferred to third parties.

The data collected on this website, will be included in a treatment called “Web Contacts” and whose purpose will be to respond to queries raised, manage user comments and inclusion, if confirmed by the user themselves, in a mailing list to receive regular communications.

TREATMENT INFORMATION

In accordance with the provisions of the General Data Protection Regulations of the EU, the user must receive specific and punctual information from the person responsible for the processing and the uses and purposes thereof. To this end, this list includes the processing activities carried out by the owner of this website.

  • Web contacts
  • Clients and users
  • Suppliers and third party collaborators
  • Human resources

DATA COLLECTION

The collection of data within this website is carried out through the following form:

  • Contact form: The name and e-mail address are collected in order to respond to the user’s query. Another purpose associated with this form, is to include, if the user chooses the contact data in a mailing list to receive periodic communications.
  • Registration in the mailing list: The name and e-mail address are collected in order to include the user in a mailing list to receive periodic communications.

For more information about how we handle personal and individual data of our users, we recommend visiting our Privacy and Security section.